I made a purchase and didn't receive it.

A weak or interrupted internet connection may delay the delivery of your purchased items. If you've completed a purchase but haven't received your items, please follow these steps:

• Make sure your internet connection is stable;

• Check if your payment method is updated and that it is accepted by the Google Play Store and/or Apple App Store;

• Close the game and reopen it to check if the items were delivered.

If you’ve completed all the steps but haven’t received your purchase, please contact our Support Team — we’ll resolve this for you as quickly as possible!